VERIFY RECORD
Decagon
7 of 10 claims verified
6 of 8 key claims verified, 2 thin (current ARR estimate, headcount)
Claims
- [verified]
Founded August 2023 by CEO Jesse Zhang and President/CTO Ashwin Sreenivas
Zhang previously founded Lowkey (acquired by Niantic); Sreenivas previously founded Helia (acquired by Scale AI, Dec 2020).
- [verified]
$131M Series C at $1.5B valuation (June 2025), co-led by Accel and a16z Growth, bringing total funding to $231M
Figures corroborated independently by Yahoo Finance, MarTechCube, TheSaaSNews syndications of the same release.
- [verified]
$250M Series D at $4.5B valuation (announced Jan 2026), led by Coatue Management and Index Ventures
- [verified]
Valuation tripled from $1.5B (June 2025) to $4.5B (Jan 2026) in under six months
- [verified]
First employee tender offer completed (~March 2026), allowing 300+ employees to sell vested shares
- [verified]
Added 100+ new global enterprise customers in the fiscal year before the Series D, including Avis Budget Group, Block, Deutsche Telekom, Oura Health, Affirm, Chime
Named-customer lists differ slightly across the two sources (blog adds Affirm/Chime, TechCrunch adds 1-800-Flowers/Quince/Away), consistent with a longer logo list being sampled differently.
- [verified]
Annual recurring revenue "surpassed eight figures" (i.e., grew from $0 to over $10M ARR in its first year of commercial availability, as of late 2024)
Company has not disclosed a specific ARR figure since; both sources describe the same 'eight figures' milestone rather than an exact number.
- [plausible]
Total funding raised to date approximately $481M (as of Jan 2026 Series D)
Arithmetic sum of confirmed rounds ($231M after Series C + $250M Series D = $481M); no single source states the combined total directly.
- [thin]
Current ARR ~$35M (cited as of October 2025), 4x YoY growth pace
Only found in third-party estimate/aggregator sources (e.g., Sacra, ai2work blog summaries) surfaced via search, not confirmed by Decagon or a primary outlet I could fetch directly.
- [thin]
Headcount
No figure disclosed by the company. Third-party estimates conflict sharply: TrueUp ~150, JobsByCulture ~210, Forbes ~300, Tracxn ~434, PitchBook ~500 (all 2026).
Gaps
- No company-disclosed current ARR figure (last disclosed milestone is 'eight figures' as of late 2024); later ~$35M figure is estimate-only.
- No company-disclosed headcount; third-party estimates range 150-500 with no clear reconciliation.
- Did not find any claim from Decagon about its own operations being AI-run or near-zero-employee; the company's positioning is as an AI-agent vendor for other enterprises' customer support, not as an agent-run company itself.
- Businesswire Series C press release could not be directly re-fetched (request timed out); relied on search-tool-returned content plus independent syndications (Yahoo Finance, MarTechCube, TheSaaSNews) reporting identical figures.