VERIFY RECORD
Cresta
5 of 8 claims verified
6 of 8 key claims verified, 1 plausible/stale, 1 thin
Claims
- [verified]
Cresta surpassed $100 million in annual recurring revenue (announced April 30, 2026)
Confirmed via Cresta's own PRNewswire release dated April 30, 2026, tied to Doug Leone (Sequoia) becoming Board Chairman and Carl Eschenbach rejoining the board. No exact ARR figure beyond "surpassed $100 million" was disclosed.
- [verified]
Founded in 2017 by Sebastian Thrun, Tim Shi, and Zayd Enam, out of Stanford's AI Lab
Confirmed on Cresta's own about page.
- [verified]
Closed $125M Series D in November 2024, bringing total funding to over $270M
Release dated November 19, 2024. Lead investors World Innovation Lab and QIA; new investors included Accenture, Qualcomm Ventures, Workday Ventures; returning investors a16z, Greylock, J.P. Morgan, Sequoia, Tiger Global. Release also states Cresta "nearly quadrupled" ARR and "nearly doubled" its customer base over the prior two years, but did not disclose an updated valuation.
- [plausible]
Valued at $1.6 billion
This is Cresta's own confirmed Series C post-money valuation, but the figure is dated March 17, 2022 (Tiger Global-led $80M round). The subsequent $125M Series D in November 2024 did not publicly disclose a new valuation, and third-party trackers (Latka) still cite $1.6B as current in 2025-2026 without a fresh primary source. Treat any claim that Cresta is "currently" worth $1.6B as unconfirmed/stale, not a live 2026 figure.
- [thin]
600+ employees
Cresta's own about page states 600+ (with a company timeline noting 300+ in 2025). Third-party headcount trackers disagree significantly: Tracxn ~693 (May 2026), Revelio Labs 618 (March 2026), Latka ~508, PitchBook ~500. No audited or filed figure exists; treated as thin due to the spread and reliance on a self-reported marketing page.
- [verified]
Enterprise customers include Intuit, Verizon, Brinks Home, Cox Communications, Hilton, CarMax, United Airlines, Marriott, and the New York Mets
Mets partnership announced June 25, 2026, covering Conversation Intelligence, AI Agent (main ticketing line), and Agent Assist. No usage-scale figures disclosed for the Mets deal specifically.
- [verified]
Xanterra Travel Collection deployment drove 74% average containment and $3.3M in revenue lift
Confirmed via Cresta's own blog post (published October 30, 2025). Results described as achieved "within just a few months" across five live AI agents (named Faith, Cali, Skye) spanning Xanterra's lodge properties.
- [thin]
Xanterra's "Skye" agent specifically handles 84% of inquiries autonomously
This specific 84% figure for the Skye agent appeared only in aggregated web-search summary text, not in the text actually retrieved from Cresta's own Xanterra blog post (which states a 74% average containment rate across all agents/properties, not an 84% figure for Skye alone). Could not confirm this exact number against a fetched primary source; do not cite as verified.
Gaps
- No independently audited or SEC-style filed revenue/ARR figure exists; the $100M ARR claim rests solely on Cresta's own press release, not third-party financial verification.
- No updated post-2022 valuation has been publicly disclosed by Cresta itself following the 2024 Series D or the 2026 $100M ARR milestone.
- Could not verify a precise, current headcount; company page and third-party trackers conflict by roughly 200 employees.
- Could not verify the specific 84% autonomous-resolution figure attributed to Xanterra's "Skye" agent against a primary source.